Yekani Technology provides comprehensive after-sales technical support to customers, using the correct system of diagnosis. With our customer being the centre of attention, we have a structure that ensures maximum functionality of Yekani devices. We understand the value of having support teams that are able to help our customers in real time when help is needed.
Our standard turn around time to repair devices is 72 hours. This excludes devices sent to our Advanced Repair Centre.
To ensure end-to-end value added support services we offer:
- Partner Support Team Technical Training
- Telephonic Support
- On and Off Site Support
- Extended Warranty and Repairs